Knowledge accumulation and usage is a key to business success. 

There are a lot of data within the email communications every day.  However, you have to extract, filter or format it in some way in order to turn it into information.  It is difficult to capture and organize all the information and not to say filter and reuse such information in order to become an valuable asset, corporate knowledge. 

In most situation, the information would be lost as those who understand what they do usually do not manage and for those who manage what they usually do not understand.  It is very difficult and time consuming to build up and maintain a knowledge base in corporation.

For corporation, it takes a very long time to train up a customer services or technical support personnel and they are the corporate assets.  When they are more experience, the more valuable they are.  However, it is very common for the knowledge they gained during their works in the corporation would be lost when they leave.

Corporation can gather, organize, share and analyze the knowledge of individuals and groups across the organization in their daily communication easily.  Knowledge base management can generate value from their intellectual and knowledge-based assets and share it among the other members of the corporation.  With the knowledge gained from past experience and information gathered, It can make future work much easier.

MKnowU Knowledge Base Manager is a knowledge base management solution that helps you to manage your emails & electronic files as knowledge in a fast, smart & easy way.  It streamlines the entire documentation and knowledge base creation process for corporations to share information with employees, customers, and partners.  It might store troubleshooting information, reports, contracts, designs, business plans, proposals, articles, white papers, user manuals, or answers to frequently asked questions which information can be located using a search engine.